“Uptime Institute’s international Tier IV certification, much like the ISO 27001, ISO 20000 and ISO 22301 standards, enables us to prove the quality of our offering as an IT service provider. This international standard is a prerequisite for growing business with global companies. We need this because EBRC has more than 400 clients from 45 countries. Selecting a Data Centre is frequently the first step taken by clients as part of their strategy for developing business in Europe. Most often it is the base from where central decision-making activities are based. Having certification of that calibre is a clear guarantee of the expertise we have acquired, with this verified by independent audits. Ultimately this saves our clients a lot of time,” explained Bruno Fery.
“For example: we set up VALVE’s entire European infrastructure in just a few weeks. EBRC’s Tier IV Data Centres support the gaming technology developed by this firm, the Seattlebased world leader in online gaming. This enabled them to continue offering an optimal gaming experience, with continuous operation and high availability combined with very low latency times. This is thanks to the excellent connectivity available in Luxembourg. Gamers have demanding expectations, and high availability and low latency are often the most crucial requirements. Other industries, such as in the FinTech space, also have similarly high requirements.”
In 2005, some clients expressed a preference for being hosted in a Tier IV Data Centre. Back then, although white papers had been published there was no formal certification process. This is why we decided in that year to build the first Tier-IV-ready Data Centre in Luxembourg. Subsequently, in 2013, the Resilience Centre South was certified as a Tier IV Constructed Facility, becoming the very first Data Centre in Luxembourg, the third in Europe, and the ninth in the world to obtain this highest certification level.
EBRC’s clients manage sensitive data. They must trust their IT service provider fully to guarantee high availability and high performance for their critical services and networks. Over the years, EBRC has developed unique expertise in designing, implementing and operating critical IT infrastructure, delivering on our promises and providing very high levels of resilience and security.
EBRC uses state-of-the-art infrastructure to offer constant availability. Redundant hosting capabilities ensure that our clients’ systems and data are safe in all of our Tier IV certified fault tolerant Data Centres. They are built to “design and constructed facility” standards.
For our clients, certification issued by Uptime Institute is the sole tangible assurance of quality delivered by their Data Centre service provider.