The initial idea was to open a business continuity centre in Luxembourg, where a dozen competitors, including some international giants, were already sharing the market. At that time, EBRC, anticipating a shift in demand, made the choice to focus on high quality, and immediately signed a partnership with the leader, IBM, which moved its business continuity centre and clients to EBRC in January 2001. The small local company, of which POST was the major shareholder with 40%, started building a pool of serious clients and was beginning to make a name for itself in international markets.
The Internet bubble burst at the end of 2000 and 2001. The NASDAQ collapsed shortly before the September 11th attacks in 2001, which led to the crash of almost all of the world stock markets. In the middle of its first year of operations, EBRC was therefore going through two major storms that many companies did not survive. This is somewhat a character-building experience! At the beginning of 2002, EBRC set the tone for the market, it became the leader in business continuity services and opened its second Data Centre, again located in Cloche d'Or, Luxembourg City. Its clients, mainly from the banking sector but also from investment funds and a few international institutions, chose to outsource their data in this Data Centre.